kbd66 Privacy Policy
The security of your personal information is our top priority. Read this policy to learn in detail how kbd66 collects, stores, and protects your information.
Table of Contents
Introduction and Definitions
kbd66 ("we", "our", or "platform") provides a trusted online entertainment service for users in Bangladesh. This privacy policy ("policy") explains how kbd66 collects, processes, stores, and protects your personal information ("data") while you use the kbd66 website.
By registering with kbd66 or using our services, you agree to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services.
User
Any person who accesses, registers on, or uses the kbd66 website is considered a "user".
Personal Information
Any information that can directly or indirectly identify you — such as your name, email address, mobile number, or financial details.
Service
The kbd66 website, mobile site, and all associated online entertainment and betting services are collectively referred to as the "service".
Processing
Any operation performed on data — including collection, recording, storage, modification, retrieval, use, disclosure, or deletion — is considered processing.
What Data We Collect
kbd66 collects only the information necessary to provide services, ensure security, and conduct legitimate business operations. We do not collect any excessive or unnecessary data.
Registration Information
When creating an account, we collect the following information:
- Full name
- Email address
- Mobile number
- Date of birth (for age verification)
- Password (stored in encrypted form)
Financial Information
Information required to process transactions:
- Mobile banking numbers (bKash, Nagad, Rocket, Upay)
- Transaction history and amounts
- Deposit and withdrawal records
- Payment method details
Usage Information
Information automatically collected while using the platform:
- IP address and device type
- Browser information and operating system
- Login time and session information
- Pages visited and click data
- Gaming history and betting records
Communication Information
Information received through support and communication channels:
- Live chat conversation records
- Email correspondence and complaints
- Feedback and reviews
- Account-related requests
Purpose of Data Use
kbd66 uses your information only for specific, transparent, and lawful purposes. For each purpose, we process only the minimum data required.
Service Delivery and Operations
Your information is essential for creating and managing your account, processing transactions (minimum ৳100 deposit and minimum ৳1,000 withdrawal via bKash, Nagad, Rocket, Upay), awarding bonuses, and keeping gaming services running.
Identity Verification and Security
We verify your identity to prevent fraud, money laundering, and unauthorized access. Age verification (blocking access for anyone under 21) is an important part of this process. Your data is also used to detect multiple accounts and monitor suspicious activity.
Customer Service and Support
Our customer support team uses your information to resolve issues, settle complaints, and provide assistance in Bengali via 24/7 live chat. Records of previous interactions help ensure better service.
Promotional Communications
With your consent, we may send you information about new bonus offers, promotions, and updates. You can opt out of these communications at any time.
Responsible Gaming
By analyzing your gaming behavior data, we are able to identify signs of addiction and provide responsible gaming tools. This is an important step toward ensuring user well-being.
Service Improvement and Analytics
By analyzing anonymized data on user behavior and preferences, we improve the quality of kbd66 services, plan new features, and make the user experience smoother.
Data Sharing and Disclosure
kbd66 does not sell, rent, or transfer your personal information to any third party for marketing purposes. Data is shared only in specific circumstances and always within the limits of applicable law.
Service Provider Partners
Data may be shared with trusted third parties for limited services such as payment processing (bKash, Nagad, Rocket, Upay), technology infrastructure, and security verification. Strict confidentiality agreements are in place with these partners.
Legal Obligations
We are legally required to disclose information upon court orders, lawful requests from law enforcement agencies, or directions from regulatory authorities. In such cases, we provide only the minimum information necessary.
Fraud Prevention
In cases of serious fraud, money laundering, or illegal activity, information may be shared with relevant authorities or other service providers, which protects both users and the platform.
What We Do Not Do
We never sell your information to advertisers, share it with any marketing network, or disclose it to any unnecessary third party without your consent.
Data Security Measures
kbd66 has implemented industry-standard technical and organizational measures to protect your information. Our security framework is continuously reviewed and improved.
SSL Encryption
All data transmitted on the website is secured through SSL/TLS encryption technology, which prevents third-party interception.
Encrypted Storage
Stored passwords and sensitive information are kept in encrypted form using strong hashing algorithms — no employee can read them directly.
Access Control
Only authorized employees, when required for their duties, are granted access to specific data. All access is logged and regularly audited.
Our Commitment in Case of a Security Breach
If a data security breach occurs that may pose a risk to your rights and freedoms, we will notify you by email as quickly as possible and take remedial action.
Cookie Policy
Cookies are small text files stored on your device. kbd66 uses cookies to ensure the functionality of our services and to improve your browsing experience.
Essential Cookies
These cookies are essential for the basic functioning of the service — such as maintaining login sessions, security verification, and temporarily storing form data. Without them, the website will not work properly.
Analytics Cookies
These cookies are used to understand which pages of the website are visited most and how users navigate the site. The data collected is anonymous.
Preference Cookies
These cookies help remember your language preference, display settings, and other customizations, so you do not have to configure settings each time you visit.
Cookie Controls
Through your browser settings, you can disable cookies other than essential ones at any time. However, this may limit the functionality of some services.
Your Data Rights
kbd66 respects your right to data privacy. You may exercise the following rights and we are committed to responding appropriately.
Right to Access Data
You may request a copy of your personal information held by us at any time. We will respond to your request within 30 business days.
Right to Correct Data
If the information we hold about you is inaccurate or incomplete, you may request a correction. Contact us via live chat or email and we will make the necessary changes promptly.
Right to Delete Data
In certain circumstances, you may request the deletion of your personal information. However, some data may need to be retained for a set period due to legal obligations or legitimate business reasons.
Right to Restrict Processing
If there is a dispute about the accuracy of data or you find processing objectionable, you may request that processing be temporarily suspended.
Right to Data Portability
You may request that data you have provided and data automatically collected be made available in a structured, commonly usable format.
Right to Object to Processing
You may object to promotional communications or certain types of profiling. In such cases, we will evaluate your request and take appropriate action.
Data Retention Period
kbd66 retains your data only for as long as necessary. The type of data, its purpose, and applicable legal obligations are taken into account when determining the retention period.
Account Information
Information for active accounts is retained for as long as the account remains active. After an account is closed, certain information may be kept for a period to meet legal requirements.
Financial Transaction Information
Transaction records may be retained for an extended period to meet financial regulatory requirements and anti-money laundering obligations.
Communication Records
Support chat and email records are kept for a limited time to ensure service quality and resolve disputes.
Analytics Data
Anonymous analytics data may be retained for a longer period to improve the service, but it cannot be used to identify any individual.
Minor Protection
kbd66 services are intended only for individuals aged 21 and above. We are actively committed to preventing access by minors.
- Date of birth is verified at the time of registration.
- Users under the age of 21 are prevented from creating an account.
- We do not knowingly collect any personal information from minors.
- If it becomes known that an account holder is a minor, that account will be closed immediately and the associated data will be deleted.
If you suspect a minor has registered, please notify our support team.
Policy Changes
Right to Make Changes
kbd66 reserves the right to modify or update this privacy policy at any time. This policy may be updated in response to changes in the service, technology, or applicable law.
Notifying You
For significant changes, we will send a notice to your registered email and highlight the update prominently on the website. The date of the change will be noted at the top of the page.
Your Consent
Continuing to use kbd66 after a policy change means you have agreed to the updated policy. If you do not find the new policy acceptable, please stop using the service and contact us to close your account.
Contact Us
If you have any questions, concerns, or requests regarding your data rights under this privacy policy, please get in touch with us.
Contact our privacy team
We are always ready to assist with any request related to your information.